Basic Concepts of Communication
- Definition: Communication comes from Latin "communis" (common) and "communicare" (to share) - a process of exchanging ideas, thoughts, feelings, and emotions using verbal and/or non-verbal symbols.[1]
- Why we communicate: Expressing oneself is a basic human need; humans are social beings who need interaction through various platforms including virtual ones.[1]
Elements of Communication
- Sender: The one who sends the message (e.g., politician giving speech, parent lecturing child)[1]
- Receiver: The one who receives the message and provides feedback (e.g., audience listening, child listening)[1]
- Message: The ideas, thoughts, opinions the sender wants to relay[1]
- Encoding: Transforming abstract ideas into symbols like words, pictures, signs[1]
- Decoding: Process of translating coded symbols[1]
- Channel: Means of transmitting messages (phone calls, emails, social media, etc.)[1]
- Feedback: Response or reply of the receiver[1]
- Context: Surrounding environment that shapes interaction[1]
Types of Noise (Barriers)
- Physical Noise: External sounds (thunder, car sounds)[1]
- Physiological Noise: Sender's physical condition (headache, blindness, deafness)[1]
- Psychological Noise: Sender's beliefs, attitudes, behavior[1]
- Semantic Noise: Confusion over word meanings, jargon, grammar errors[1]
- Technical Noise: Technology problems, poor internet connection[1]
- Cultural Noise: Different cultural expectations, etiquette, values[1]
Types of Communication